Information
Visa
& Mastercard accepted. New Zealand cheques accepted.
All prices quoted
are in New Zealand Dollars and include Goods & Services Tax.
Privacy
& Security
There’s nothing more
important to us than your privacy and the security of your transaction.
Just like any business, we have to collect a certain amount of
information in order to get your purchase to you. We also
want to be sure that we can communicate with you about your purchase.
What we don’t do is give your information to anybody else, for
any reason, ever.
Delivery
& Charges
These will vary depending
on destination and weight of the items ordered. You will
receive confirmation of the total charged to your credit card
including delivery. If you wish to know before your order
is dispatched, please enquire.
We
aim to have orders dispatched within 72 hours of your order being
made. If the item is out of stock we will notify you by email
or phone of the delivery time. You have the option of declining
the order.
We
deliver via courier therefore we need you to provide us with a
correct street address (no PO Boxes) for us to able to deliver
to you.
Ownership
of goods shall be deemed passed to buyer only when credit card
payment is authorised by relevant bank/financial institution or
when cheque proceeds are cleared by relevant bank/financial institution.
Packaging
of Products
All products purchased
will be packed carefully and securely for posting. We take
no responsibility for items lost or broken through transit.
Returns
Policy
We do not have to
provide a refund if you have changed your mind about a particular
purchase, so please choose carefully. If the goods are faulty,
we will meet our obligations under the Consumer Guarantees Act
to provide a remedy.
International
Orders
We accept no liability
for duties/tariffs/taxes imposed when goods enter the customer’s
home nation. Such or any import duties/tariffs/taxes are
the responsibility of the customer.
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